Frequently Asked Questions

These are some of our most recently asked questions – but if you have any more, please feel free to contact us. You can also read more about us.

I’ve just placed an order. When will I receive my confirmation email?

Please allow up to 24 hours for your confirmation email to be received in your registered email address inbox. We recommend checking your Junk/Spam mail folder as well. If you do not receive a confirmation email please fill out our contact form and we will aim to get back to you within 24 hours.

My order will not process, what shall I do?

If you are unable to make a purchase through Paypal, it may be an issue with Paypal themselves or possibly your bank blocking the payment, therefore we recommend you contacting them first to resolve the issue. If the error message keeps re-occurring after you have spoken with Paypal/your bank then please contact our customer care team by emailing sales@beauxbabyboutique.co.uk

Can I return a sale item?

Unfortunately we accept no returns on any of our sale or promotional items.

Do you offer international shipping?

Yes we offer international shipping please check out our Delivery info page.

Do you offer gift wrapping?

All of our items arrive perfectly gift wrapped for you! Items arrive in our Beaux Baby Boutique branded boxes and tissue paper, with matching sticker.